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Student Accounting Services

Big E Central is now assisting current and Future EKU Students - click here for more info

Former EKU Students & EKU Faculty/Staff: please reach out to us at

Please see below for information on Billing & PaymentPayment PlansRefunds, and BookSmart and how each of these can be taken care of electronically.

Log in to myEKU<Make a Payment to update your information.

Under My Account:

  • Payment Methods> Save your bank account or card information for easy checkout.
  • Payers> Add authorized users/payers.
  • Direct deposit refunds> Add your bank account information for refunds.
  • SMS notifications> Sign up for text messaging.
  • Privacy & terms> View Use of personal information.
  • Agreements> View any agreements you have electronically signed such as a Payment Plan Enrollment Agreement.

Billing & Payment

Payments can be made online by electronic check for free or by card with a processing fee. 

  • Domestic card payments will process with a 2.85% service fee

  • International card payments will process with a 4.25% service fee

  • The minimum service fee for card transactions between $20 - $106 will be $3.00

To pay online, log into myEKU, select Billing & Payments under the Big E Central card, then click Pay My Bill. Once redirected to Transact, select Make a Payment, chose the amount you wish to pay, then choose the payment method.  Note: for an electronic check payment you must enter your bank routing number and account number.  The account number is not the same as your card number.

Check or Money Order payments can be dropped off in the vestibule of Whitlock or mailed (please see mailing instructions below). The Student ID Number must be included for proper processing.

Check and Money Order (*Non-Scholarship) payments may be mailed to the following address*:

Eastern Kentucky University
P.O. Box 639244
Cincinnati, OH 45263-9244

*Send Scholarship Checks to:

Eastern Kentucky University
521 Lancaster Ave.
Whitlock Bldg CPO 60
Richmond, KY 40475

Or pay online using this link:

Online Scholarship Payments (for Grantors)

We do not accept payments in person therefore we cannot accept cash payments.

Students, Faculty and Staff should view their EKU account regularly by logging into their myEKU account and clicking on “Billing Statement”. A monthly billing notification is currently emailed to all individuals with a balance due to the university to that individual’s official EKU email account. Failure to receive a bill does not relieve the student of obligation to pay by the due date. A late fee of 10% of the account balance up to $25 per month will be assessed on all past due accounts.

If a student, faculty or staff fails to pay in full or make acceptable payment arrangements with the Student Accounting Services Office within 90 days of the original due date, he or she may be subject to additional fees including collection costs, legal fees, and any other expenses incurred by the university in collection of, or attempting to collect the obligation.

Financial Aid Refunds for Fall 2023

EKU refunds are processed electronically through Transact. To receive your refund the quickest way, log into myEKU, select Billing & Payments under the Big E Central card, then click Pay My Bill. Once redirected to Transact select My Account in the top left. Click Sign up under Direct deposit refunds. Review the terms & conditions, agree and e-sign. You will enter your bank routing number and account number. Note: Your account number is not the same as your debit card number. 

For the Fall 2023 term, students can expect refunds to be sent to their electronic refund preference in Transact beginning August 29th.  Please allow 2-3 additional business days for the deposit to be available for use in your bank  account.

You may monitor the progress of your refund by logging into myEKU and checking your account balance. When your balance changes from a negative balance to a $0 balance, your refund has been processed and will be sent on the next refund date. Refunds will be processed/uploaded each business day from August 29th to September 1st. Thereafter, refunds will be uploaded to Transact every Wednesday and Friday that the university is open.  We reserve the right to send additional files, based on Holidays or other factors.

Keep in mind that any schedule changes after a refund is processed could result in debt owed to the University.

If you choose not to receive your refund electronically, a paper check will be mailed. Please ensure your most current address is on file with the University. A paper check can take up to two weeks to process.  

2023 Fall Payment Plans

Monthly payment plans are available beginning August 8th!

Plan Length Enrollment Deadline
5 Months August 28th
4 Months September 28th
3 Months October 27th
2 Months November 28th

To enroll, you cannot have a past due balance from a previous semester.

The first payment must be made at the time of enrollment.

Please see the Installment Payment Plan tab for more information.

VA Benefits

If you are using VA benefits, please visit for more information.

You can submit your Federal Tuition Assistance Authorization here.


Click here for more information about the BookSmart Program. This program does not include course materials for dual credit students.

1098-T Tax Notification

2022 1098-T Forms are available online now, if we were required to produce a form for you.

To Print 2022 Tax Information:

  1. Login to myEKU
  2. Click Billing & Payments from the Big E Central card
  3. Click Pay My Bill
  4. Select Tax Forms from the left menu
  5. Click on the document under the view heading

To print 2021 & Prior Tax Information:

  1. Login to myEKU
  2. Click Billing & Payments from the Big E Central card
  3. Click on 1098-T Tax Forms
  4. Select year (Example: 2021) for which you need tax documentation
  5. To print, select the Print icon in the top right

For additional information on 1098-T Click here.

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