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Student Accounting Services

Student Accounting Services is located in the Whitlock Building in Room 210.  Fall and Spring Office hours are 8:00AM to 4:30 PM Monday through Friday.  Summer Office hours are 7:30AM to 4:00PM Monday through Thursday and 7:30AM to 12:30PM on Fridays.

Cashier windows are no longer available and we no longer accept cash payments.  You may drop off checks or money orders in the Lobby of our Office in a secure drop box.  See below for more details.

2020 Spring Payment Plans

Enrollment for the five month payment plan for spring begins January 8th and ends January 28th.  For four month spring payment plans enrollment begins January 8th and ends February 28thThree month spring payment plans begin February 29th and ends March 28th.  Please see the Installment Payment Plan tab for more information. 

Financial Aid Refunds for Spring 2020

For the Spring 2020 term, Financial Aid will be applied at the earliest January 15th.  Students can expect refunds to be processed beginning January 23rd.  You may monitor the progress of your refund by logging into EKU Direct and watching your account balance.  When your balance changes from a credit balance to a $0 balance, your refund has been processed and will be sent on the next refund date.  Please make sure there is a refund preference on file in TouchNet for the quickest access to those funds.  If your refund preference is ACH transfer, please allow 2-3 business days for the deposit to your account.  Keep in mind that any schedule changes after the refunds are processed could result in debt owed to the University.

Beginning June 1, 2018, EKU refunds will be processed through TouchNet.  Students are encouraged to log into TouchNet (click on Make a Payment in EKU Direct) and then click on the Refunds tab at the top.  You will be prompted to set up an ACH account for your refunds.  Just enter your checking account and routing number of your bank account and your refunds will be processed there.  If you wish to continue using your colonel1card, you can do so.  Just log into and get your account details and enter those in TouchNet.  If you do not enter an ACH account in TouchNet, your refunds will be sent by paper check to the last updated address with the University and will be delayed.  There are several banking locations within walking distance to open a checking account if you don't already have one.

Book Vouchers for Spring 2020 will be available online starting December 30th and will be available and valid through January 27th.  

2019 1098-T Forms are available online through EKU Direct after January 30th.  Please read the information below and for additional information on 1098-T Click here.

Dear Student:

In previous years, your 1098-T included a figure in Box 2 that represented the qualified tuition and related expenses (QTRE) we billed to your student account for the calendar (tax) year. Due to a change to institutional reporting requirements under federal law, beginning with tax year 2018, we will report in Box 1 the amount of QTRE you paid during the year.

Depending on your income (or your family’s income, if you are a dependent), whether you were considered full or half-time enrolled, and the amount of your qualified educational expenses for the year, you may be eligible for a federal education tax credit. (You can find detailed information about claiming education tax credits in IRS Publication 970, page 9.)

The dollar amounts reported on your Form 1098-T may assist you in completing IRS Form 8863 – the form used for calculating the education tax credits that a taxpayer may claim as part of your tax return.

Eastern Kentucky University is unable to provide you with individual tax advice, but should you have questions, you should seek the counsel of an informed tax preparer or adviser.  

For more information about Form 1098-T, visit

Effective July 1st 2018, Student Accounting Services will no longer accept payments in person.  The cashier windows will be closed.  All payments will need to made online via Touchnet in EKU Direct.  Online payments can be made with checking account (no fee) or with credit card (2.85% fee).  Any student without a credit card or checking account can visit a local bank and convert cash to a money order.  Money orders will be accepted in our office as a drop off payment and receipts will be emailed to the student EKU email address.  There will also be a drop box in the vestibule of the Whitlock lobby for after hours.  Please ensure ID numbers are listed clearly on any drop off payments.  Checks can continue to be mailed to our lockbox as well at Eastern Kentucky University, P.O. Box 639244, Cincinnati, OH 45263-9244. 

Billing and Payment Information

Students, Faculty and Staff should view their EKU account regularly by logging into their EKUDirect account and clicking on “Billing Statement”. A monthly billing notification is currently emailed to all individuals with a balance due to the university to that individual’s official EKU email account. Failure to receive a bill does not relieve the student of obligation to pay by the due date. A late fee of 10% of the account balance up to $25 per month will be assessed on all past due accounts

Visa, MasterCard, American Express and Discover credit card payments must be made online by logging into the EKUDirect account and clicking on "Make a Payment".

If paying by Check or Money Order please include the Student ID Number on the check or money order.  Check and Money Order (*Non-Scholarship) payments may be mailed to the following address*:

Eastern Kentucky University
P.O. Box 639244
Cincinnati, OH 45263-9244

*Send Scholarship Checks to:

Eastern Kentucky University
521 Lancaster Ave.
Whitlock Bldg CPO 60
Richmond, KY 40475

If a student, faculty or staff fails to pay in full or make acceptable payment arrangements with the Student Accounting Services Division within 90 days of the original due date, he or she may be subject to additional fees including collection costs, legal fees, and any other expenses incurred by the university in collection of, or attempting to collect the obligation.


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