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Student Accounting Services



Student Accounting Services is located in the Whitlock Building in Room 210.  Office hours are 8:00AM to 4:30 PM Monday through Friday.  Cashier windows are no longer available.  You may drop off checks or money orders in the Lobby of our Office.

Financial Aid Refunds for Spring 2019

Financial Aid refunds will be processed beginning Thursday, January 24th.  Student Accounting Services will make every effort to process all refunds as quickly as possible.  Refunds will be processed every Monday, Wednesday and Friday.  You may monitor the progress of your refund by logging into EKU Direct and watching your account balance.  When your balance changes from a credit balance to a $0 balance, your refund has been processed and will be sent on the next refund date.  If your refund preference is ACH transfer, please allow 2-3 business days for the deposit to your account.

Beginning June 1, 2018, EKU will not be partnering with Bank Mobile to issue student refunds.  Students are encouraged to log into TouchNet (click on Make a Payment in EKU Direct) and then click on the Refunds tab at the top.  You will be prompted to set up an ACH account for your refunds.  Just enter your checking account and routing number of your bank account and your refunds will be processed there.  If you wish to continue using your colonel1card, you can do so.  Just log into and get your account details and enter those in TouchNet.  If you do not enter an ACH account in TouchNet, your refunds will be sent by paper check to the last updated address with the University and will be delayed.  There are several banking locations within walking distance to open a checking account if you don't already have one.

Book Vouchers for Spring 2019 will be available January 2 through January 29th.


2018 1098-T Forms are available online through EKU Direct after January 30th.  Please read the information below and for additional information on 1098-T Click here.

Dear Student:

In previous years, your 1098-T included a figure in Box 2 that represented the qualified tuition and related expenses (QTRE) we billed to your student account for the calendar (tax) year. Due to a change to institutional reporting requirements under federal law, beginning with tax year 2018, we will report in Box 1 the amount of QTRE you paid during the year.

Depending on your income (or your family’s income, if you are a dependent), whether you were considered full or half-time enrolled, and the amount of your qualified educational expenses for the year, you may be eligible for a federal education tax credit. (You can find detailed information about claiming education tax credits in IRS Publication 970, page 9.)

The dollar amounts reported on your Form 1098-T may assist you in completing IRS Form 8863 – the form used for calculating the education tax credits that a taxpayer may claim as part of your tax return.

Eastern Kentucky University is unable to provide you with individual tax advice, but should you have questions, you should seek the counsel of an informed tax preparer or adviser.  

For more information about Form 1098-T, visit

Effective July 1st 2018, Student Accounting Services will no longer accept payments in person.  The cashier windows will be closed.  All payments will need to made online via Touchnet in EKU Direct.  Online payments can be made with checking account (no fee) or with credit card (2.85% fee).  Any student without a credit card or checking account can visit a local bank and convert cash to a money order.  Money orders will be accepted in our office as a drop off payment and receipts will be emailed to the student eku email address.  There will also be a drop box in the vestibule of the Whitlock lobby for after hours.  Please ensure ID numbers are listed clearly on any drop off payments.  Checks can continue to be mailed to our lockbox as well at Eastern Kentucky University, P.O. Box 639244, Cincinnati, OH 45263-9244.


 Asset Preservation Fee

Beginning with the fall 2018 semester, Eastern Kentucky University is implementing an Asset Preservation Fee.  This fee, approved by the Kentucky Council on Post-Secondary Education (CPE) in February, 2018; and also by the EKU Board of Regents in June, 2018, is $10 per credit hour and is capped at $150 per semester.  The fee applies to all credit hours, excluding online and dual-credit hours.

Funds generated by the Asset Preservation Fee are restricted for University Education & General (E&G)-funded capital asset preservation and renovation projects.  Funds will be used only to provide for much-needed maintenance and preservation of instructional, operational and common-use areas on campus and will not be used for new building projects or other new initiatives.  The overarching purpose for the Asset Preservation Fee is to aid the University in being the best steward of the facilities and spaces already on our campus.  Project priorities will be established by University Administration and will be reviewed and approved by the EKU Board of Regents prior to expenditure.

A Message from President Benson regarding the Special Usage Fee

Dear Student:

 Thank you for choosing Eastern Kentucky University.

Whether you are just beginning your journey with us or a returning student, our pledge is to provide you with not only a world-class education but also the best possible college experience outside our classrooms and laboratories – one that makes your short time with us memorable and positively shapes you and your future in every imaginable way.

In order to do that, we need an environment and facilities that equal the high quality of our academic programs and faculty and match the level of our commitment to your academic success and personal growth.

As you probably know, the University is in the midst of a campus-wide revitalization, a comprehensive renewal that will transform the way we learn, live and work together and even change the way others perceive us. You see evidence of that everywhere you turn – for example, construction of Phase 2 of our New Science Building and the numerous landscaping projects designed to enhance our curb appeal. Not only are your best interests at the heart of all these improvements; you are playing an active part in some of them.

This past spring, the EKU Student Senate approved (and the Board of Regents and Kentucky Council on Postsecondary Education ratified) a fixed special-use fee of $150 per semester that will go toward improving, renovating and/or constructing student-centered facilities. Two projects have been identified as the more immediate priorities: a new, much larger recreation and wellness center and a renovated student union facility. Because these are student facilities funded with student dollars, you will have a voice in determining the features that best serve you and your fellow classmates. For more details about these and other projects and plans, follow @EKU Builds on Twitter or at

This special-use fee is applied to all full-time undergraduate and graduate students and pro-rated for all part-time students based on number of credit hours. Part-time undergraduates will be assessed $12.50 per credit hour; part-time graduate students will pay at a rate of $16.67 per credit hour. The fee is applied regardless of where or how you take your classes, so our online and regional campus students are sharing equally in the cost. In the interest of fairness, no appeals or exemptions from the fee assessment will be considered.

Just as you have big dreams for the rest of your life, we are making no little plans for our University. A combination of factors suggest our time is now to take bold and visionary steps to ensure a brighter future for the University and for you and all the students who follow in your footsteps. Your investment via this fee is an investment in the future value of your EKU degree. As alumni, you will continue to benefit from a strong and vital Eastern Kentucky University.

Again, thank you for trusting your future with Eastern Kentucky University and for your continued support. Together, we will reach our goals and achieve our dreams. Go Colonels!



Michael Benson



Students, Faculty and Staff should view their EKU account regularly by logging into their EKUDirect account and clicking on “Billing Statement”. A monthly billing notification is currently emailed to all individuals with a balance due to the university to that individual’s official EKU email account. Failure to receive a bill does not relieve the student of obligation to pay by the due date. A late fee of 10% of the account balance up to $25 per month will be assessed on all past due accounts

Visa, MasterCard, American Express and Discover credit card payments must be made online by logging into the EKUDirect account and clicking on "Make a Payment". Check and Money Order payments may be mailed to the following address:

Eastern Kentucky University
P.O. Box 639244
Cincinnati, OH 45263-9244

Send Scholarship Checks to:

Eastern Kentucky University
521 Lancaster Ave.
Whitlock Bldg CPO 60
Richmond, KY 40475

If a student, faculty or staff fails to pay in full or make acceptable payment arrangements with the Student Accounting Services Division within 90 days of the original due date, he or she may be subject to additional fees including collection costs, legal fees, and any other expenses incurred by the university in collection of, or attempting to collect the obligation.


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