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Past Due Accounts


Please read important notices below

Payment on an account is generally due on the 28th of each month. A billing notification will be sent each month a balance is due. Bills not paid in full by the required due date are subject to a late payment fee of 10% of the account balance due, up to $25 per month. Late fees are assessed after the due date each month for any past-due balances. Failure to receive a bill does not relieve the student of obligation to pay by the deadline or incur late charges.

Exceptions to late fees include:

  • KEES Scholarship- In the fall and spring semesters, students who are receiving the KEES scholarship will be exempted from the late fee on the portion of their bill that is paid by this scholarship for the months of August and January.  If there is an amount due over the amount of the scholarship, the student will need to pay this amount either by financial aid, a payment plan or full payment.
  • First-time loan borrowers- Due to federal regulations, students must be enrolled for thirty (30) days before Direct Loans can be applied to their account balances.  As long as the student is packaged and has accepted this loan before the due date, he or she will be exempted from the late fee in the first month of the semester in which they originally enroll.  As above, if there is an amount due over the loan amount, the student will need to pay this amount either by other financial aid, a payment plan or full payment.
  • Chapter 33-GI Bill recipients- Students who receive this benefit will have late fees waived after payment is received in the following circumstances:  Students who are receiving an amount less than 100% of the bill must pay his or her amount on or before the first due date of the semester either in full or with other financial aid. Students must also complete appropriate course enrollment forms by the first day of classes to qualify for the late fee waiver.  Allow up to 14 days after payment is received for waiver to be processed.

In the event a student fails to pay in full or make acceptable payment arrangements with the EKU Student Accounting Services office, that student is subject to collection agency action after 90 days. Should this happen, the student will be responsible for collection costs, reasonable attorney fees, court costs, and all other expenses incurred in collection or attempting to collect the obligations. Collection fees can be in excess of 40% of outstanding balance.

 


If you have received a notice of intent to place your past due account with the KY Department of Revenue, please note:

Under federal law, Family Educational and Privacy Rights (FERPA), you have the right to protest the accuracy of the bill if you believe the tuition, fees, or other charges are inaccurate.  (20 U.S.C. 1232g(a)(2) and 34 CFR 99.20-99.22).

If you wish to request a FERPA financial protest hearing with an Eastern Kentucky University Hearing Officer within twenty-one (21) days of the date on your pre-Department of Revenue financial notice sent by Student Accounting Services to your address of record, you must:

  1. Explain in writing the reason(s) for the dispute of charges on your account;
  2. Attach a copy of all supporting documentation relevant to the disputed charges;
  3. Provide your account number and current contact information, including home address, telephone number and email address;
  4. State whether you wish to appear at the hearing in person or by telephone; and
  5. Mail and/or email your explanation and documents to:

       Eastern Kentucky University

       Office of University Counsel

       521 Lancaster Avenue, Coates CPO 40A

       Richmond, KY 40475

       Email:  university.counsel@eku.edu 

NOTE:  Hearings will not be granted on the grounds of inability to pay.  Your name and account number must be included on all correspondence.

If no contact has been made within twenty-one (21) days of this notice, your account will be referred to the Department of Revenue for collection pursuant to Kentucky Revised Statutes (KRS) 45.237, 45.238, and 45.241 without further notice.  This may result in wage garnishments, bank levies, tax refund seizures or other collection actions.  Additional collection penalties will be added to the total amount due to defray the cost of collections.




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